Comment terminer un email
For the study, Boomerang looked at closings in over 350,000 email threads from mailing list archives in which, they wrote in a blog post, many emails involved "people asking for help or advice, hoping for a reply".
Then they picked out the eight email sign-offs that appeared over 1000 times each and figured out the response rate linked to each sign-off. Here's what they found:
- "Thanks in advance" had a response rate of 65.7 per cent
- "Thanks" had a response rate of 63 per cent
- "Thank you" had a response rate of 57.9 per cent
- "Cheers" had a response rate of 54.4 per cent
- "Kind regards" had a response rate of 53.9 per cent
- "Regards" had a response rate of 53.5 per cent
- "Best regards" had a response rate of 52.9 per cent
- "Best" had a response rate of 51.2 per cent
The average response rate for all the emails in their sample was 47.5 per cent.
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